Privacy Policy
- Introduction
1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2 By using our website, you consent to the practices described in this policy.
- Collecting personal information
2.1 We may collect, store and use the following kinds of personal information:
(a) Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
(b) Information that you provide to us when registering with our website including your email address;
(c) Information that you provide to us for the purpose of subscribing to our email notifications and newsletters including your name and email address;
(d) Information relating to any purchases you make of our goods including your name, delivery address, payment address, telephone numbers, email address and card details;
(e) Information that you post to our website for publication on the internet including your username, profile pictures and reviews;
(f) Information contained in or relating to any communication that you send to us including the communication content and metadata associated with the communication;
(g) Any other personal information that you choose to send to us.
2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
- Using personal information
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) Administer our website and business;
(b) Personalise our website for you;
(c) Enable your use of the services available on our website;
(d) Send you goods purchased through our website;
(e) Send statements, invoices and payment reminders to you, and collect payments from you;
(f) Send you non-marketing commercial communications;
(g) Send you email notifications that you have specifically requested;
(h) Send you our email newsletter, if you have requested it. You can inform us at any time if you no longer require the newsletter;
(i) Send you marketing communications relating to our business or the businesses of carefully-selected third parties, by post or (where you have specifically agreed) by email or similar technology;
(j) Provide third parties with statistical information about our users (without identifying any individual user);
(k) Deal with enquiries and complaints made by or about you relating to our website;
(l) Keep our website secure and prevent fraud;
(m) Verify compliance with the terms and conditions governing the use of our website.
3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
3.4 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
3.5 All our website financial transactions are handled through our payment services providers, including WorldPay, PayPal, and Stripe. Their privacy policy can be found at https://www.fisglobal.com/en-gb/merchant-solutions-worldpay.
- Disclosing personal information
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of companies.
4.3 We may disclose your personal information:
(a) To the extent required by law;
(b) In connection with any legal proceedings;
(c) To establish, exercise or defend our legal rights (including fraud prevention and reducing credit risk);
(d) To a purchaser or prospective purchaser of any business or asset;
(e) To any person who we reasonably believe may apply to a court or competent authority for disclosure.
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
- International data transfers
5.1 We may store, process, and transfer your information internationally for operational purposes.
5.2 By using our website, you agree to such transfers of your personal data in accordance with this policy.
- Retaining personal information
6.1 We will retain personal data only as long as necessary for legal, contractual, or business purposes.
6.2 We may retain documents:
(a) As required by law;
(b) If we believe they may be relevant to legal proceedings;
(c) To enforce or defend legal rights.
- Security of personal information
7.1 We use reasonable safeguards to prevent loss, misuse, or alteration of your personal information.
7.2 Your data is stored on secure, password- and firewall-protected servers.
7.3 All financial transactions are encrypted.
7.4 Internet transmission is inherently insecure; we cannot guarantee its absolute security.
7.5 You are responsible for keeping your password confidential.
- Amendments
8.1 We may update this policy by posting a new version on our website.
8.2 You should check this page periodically to ensure you agree with any changes.
- Your rights
9.1 You may request a copy of your personal data. We may charge a fee and request identity verification.
9.2 You may instruct us not to process your personal data for marketing purposes.
- Third party websites
10.1 Our website may contain links to third-party websites.
10.2 We are not responsible for the privacy practices or content of those third parties.
- Updating information
11.1 Please inform us if the personal data we hold about you needs correction or updating.
- Data Deletion Requests
12.1 You have the right to request deletion of your personal data at any time.
12.2 To make a request, email privacy@unityj.com with the subject line “Data Deletion Request”, including your name and email address associated with your account.
12.3 We will confirm receipt within 5 business days and aim to complete deletion within 30 calendar days unless legal obligations require otherwise.
- Our details
13.1 This website is owned and operated by UnityJ – UK (a trading name of Talking Direct Limited).
13.2 We are registered in England and Wales under company number 06480500.
13.3 Registered office: Abbey House, 450 Bath Road, West Drayton, UB7 0EB.
13.4 You can contact us by post, through the website contact form, by email at info@unityj.com, or by phone at +44 (0) 20 8683 9252.