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Cancellation Policy

*** Please read our full terms & conditions for cancellation rights ***

13.1    We may cancel a contract under these terms and conditions immediately, by giving you written notice of termination, if:

(a)      you fail to pay, on time and in full, any amount due to us under that contract; or

(b)      you commit any breach of that contract.

13.2    You may cancel a contract under these terms and conditions immediately, by giving us written notice of termination, if we commit any breach of that contract.

13.3    If you are a business customer, we may cancel a contract under these terms and conditions by written notice to you if:

(a)      you cease to trade;

(b)      you become insolvent or unable to pay your debts within the meaning of the insolvency legislation applicable to you;

(c)      a person is appointed to manage or take control of the whole or part of your business or assets, or notice of an intention to appoint such a person is given or documents relating to such an appointment are filed with any court;

(d)      the ability of your creditors to take any action to enforce their debts is suspended, restricted or prevented, or some or all of your creditors accept, by agreement or pursuant to a court order, an amount of less than the sums owing to them in satisfaction of those sums; or

(e)      any process is instituted which could lead to you being dissolved and your assets being distributed to your creditors, shareholders or other contributors.

13.4    We may cancel a contract under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any unavailability of products, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war.

 

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